Action Technologies, Inc.
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Fact Sheet


Action Technologies, Inc.


Action Technologies delivers award-winning Business Process Management (BPM) software that increases the productivity of knowledge workers, reducing the time and cost of knowledge-driven processes by 40-60% and typically generating returns of more than 300%.

The ActionWorks® Suite enables our leading global customers to analyze, redesign, implement, and continuously improve their operations through a patented system for managing negotiations and commitments.

Year Founded:

View a detailed chronology.


On-line Inquiry
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Mailing Address
Action Technologies, Inc.
PO Box 39
San Leandro, CA 94577-0139

21 "C" Orinda Way
Suite 124
Orinda, CA 94563

1.510.638.8300 Main Phone
1.510.380.5067 Fax

Technical Support


Bill Welty
Chairman of the Board
Richard Berger
Vice President
Product Management


ActionWorks® Suite
   ActionWorks Process Manager
   ActionWorks Applications and Templates

Representative Applications:

Core Process
   Customer Care and Retention
   ISO Standards Compliance
   New Product Development
   Warranty Services
Support Processes
   Contract Management
   Employee Provisioning
   Resource and Staffing


The largest and most important organizations in the world, including global leaders in Financial Services and Manufacturing, have gained sustainable competitive advantage, with returns exceeding 300%, using ActionWorks.


Action has received 5 patents for application of fundamental understanding of human interactions to creation of software and methods to improve knowledge-worker productivity.
  • 6,073,109 for a computerized method and system for managing business processes using linked workflows
  • 6,058,413 for a method and apparatus which is used to enable application developers to generate workflow enabled applications
  • 5,734,837 for a method and system which provides consultants, business process analysts, and application developers with a unified tool with which to conduct business process analysis, design, documentation and to generate business process definitions and workflow-enabled applications
  • 5,630,069 for a method and apparatus for creating workflow maps of business processes
  • 5,208,748 for a method and apparatus for structuring and managing human communications by explicitly defining the types of communications permitted between participants


Action Technologies has received 16 industry/global awards in the past seven years and is the only business process management solution worldwide to have won the GIGA Global Excellence award four years in a row, two GIGA Global Excellence Gold awards in one year, and the Microsoft Industry Solution award three years in a row.

Click here to view all Action Technologies' Awards.

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ActionWorks, the Action Technologies business process analysis and redesign methodology, and the Business Interaction Model are protected under US Patents 6,073,109; 6,058,413; 5,734,837; 5,630,069; and 5,208,748