Action Technologies, Inc.
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Fact Sheet

Company:

Action Technologies, Inc.

Mission:

Action Technologies delivers award-winning Business Process Management (BPM) software that increases the productivity of knowledge workers, reducing the time and cost of knowledge-driven processes by 40-60% and typically generating returns of more than 300%.

The ActionWorks® Suite enables our leading global customers to analyze, redesign, implement, and continuously improve their operations through a patented system for managing negotiations and commitments.

Year Founded:

1984
View a detailed chronology.

Headquarters:

On-line Inquiry
Please use the Inquiry Form and select the
appropriate department in the "Route to Department" field.

Mailing Address
Action Technologies, Inc.
PO Box 39
San Leandro, CA 94577-0139

Location
21 "C" Orinda Way
Suite 124
Orinda, CA 94563

Telephone
1.510.638.8300 Main Phone
1.510.380.5067 Fax

Technical Support
Email: techsupport@actiontech.com

Executive
Management
Team:

Bill Welty
CEO
Chairman of the Board
Richard Berger
Vice President
Product Management

Current
Products:

ActionWorks® Suite
   ActionWorks Process Manager
   ActionWorks Applications and Templates

Representative Applications:

Core Process
   Customer Care and Retention
   ISO Standards Compliance
   New Product Development
   Warranty Services
Support Processes
   Contract Management
   Employee Provisioning
   Resource and Staffing

Customers:

The largest and most important organizations in the world, including global leaders in Financial Services and Manufacturing, have gained sustainable competitive advantage, with returns exceeding 300%, using ActionWorks.

Patents:

Action has received 5 patents for application of fundamental understanding of human interactions to creation of software and methods to improve knowledge-worker productivity.
  • 6,073,109 for a computerized method and system for managing business processes using linked workflows
  • 6,058,413 for a method and apparatus which is used to enable application developers to generate workflow enabled applications
  • 5,734,837 for a method and system which provides consultants, business process analysts, and application developers with a unified tool with which to conduct business process analysis, design, documentation and to generate business process definitions and workflow-enabled applications
  • 5,630,069 for a method and apparatus for creating workflow maps of business processes
  • 5,208,748 for a method and apparatus for structuring and managing human communications by explicitly defining the types of communications permitted between participants

Awards:

Action Technologies has received 16 industry/global awards in the past seven years and is the only business process management solution worldwide to have won the GIGA Global Excellence award four years in a row, two GIGA Global Excellence Gold awards in one year, and the Microsoft Industry Solution award three years in a row.

Click here to view all Action Technologies' Awards.



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ActionWorks, the Action Technologies business process analysis and redesign methodology, and the Business Interaction Model are protected under US Patents 6,073,109; 6,058,413; 5,734,837; 5,630,069; and 5,208,748